Versa 4 is not counting steps or calories.

[gboncc]

Walk the same route, no two days are the same distance or steps. Try to use as elliptical function, workout function or no function and even though I use the elliptical arms with full extension there’s never any movement of the step counter or calorie credit. Wondering what the point of owning a fitness tracker that doesn’t track?

Moderator edit: clarified subject.

[ManuFitbit]

Good to see you around the community @gboncc.

Thanks for sharing the inquiry about your Versa 4.

Please let me know some things:

How fast  are you walking or running? and how long is your training?

Before considering other options, and if you continue to experience the same difficulty, please try to perform a restart following the steps listed here, this has been useful for other users experiencing something similar. I would also recommend following all the instructions in this article to improve the accuracy of data recorded.