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Versa 4 is not showing anything on the screen

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‎12-28-2023 07:26 - last edited on ‎12-28-2023 08:20 by Fitbit Moderator

‎12-28-2023 07:26 - last edited on ‎12-28-2023 08:20 by Fitbit Moderator

Nothing on screen at all. Got it charging but should be done now

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎12-28-2023 08:23

‎12-28-2023 08:23

Hi there, @Angiedtb. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4's screen went blank. I'll be glad to help you with this. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎01-01-2024 08:30

In response to MarreFitbit

‎01-01-2024 08:30

All done now and ok

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‎01-02-2024 02:41

In response to Angiedtb

‎01-02-2024 02:41

@Angiedtb Awesome! I'm glad to hear that the steps recommended did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


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