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Versa 4 is not showing caller ID

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‎12-26-2023 15:23 - last edited on ‎12-27-2023 03:22 by Fitbit Moderator

‎12-26-2023 15:23 - last edited on ‎12-27-2023 03:22 by Fitbit Moderator

My Versa 2 always displayed the number or ID of the incoming caller , my Versa 4 doesn't do this ,

Can you assist

Moderator Edit: Clarified subject

Best Answer
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4 REPLIES 4

‎12-27-2023 03:15

‎12-27-2023 03:15

Welcome back to the Fitbit community, @Defa!

For detailed instructions about how to set up on-wrist calls for your Versa 4, please take your time and have a closer look here:

How do I take on-wrist phone calls with my Fitbit smartwatch? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎12-27-2023 03:41

In response to Talahthas

‎12-27-2023 03:41

Hello there, @Defa. Thanks for stopping by in the Fitbit Community Forums. I understand how important it is to you to have the caller ID on your Versa 4 as had it on your Versa 2. We'll be glad to help you! 

In addition to the great steps provided by @Talahthas, I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your mobile phone. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.

Let us know how it goes. 

Maria | Community Moderator, Fitbit


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‎12-27-2023 14:41

In response to Talahthas

‎12-27-2023 14:41

Thank you for your assistance.
All fine now,
Regards
Defa
Best Answer

‎12-28-2023 04:34

In response to Defa

‎12-28-2023 04:34

@Defa Awesome! I'm glad to hear that your issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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