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Versa 4 is not tracking anything

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-30-2024 08:01 - last edited on ‎12-02-2024 04:35 by Fitbit Moderator

‎11-30-2024 08:01 - last edited on ‎12-02-2024 04:35 by Fitbit Moderator

Fitbit app reinstalled. Versa 4 will not move beyond entry instructions on the watch. It is synced to phone n targets set. What am missing? No clock steps etc on watch 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎11-30-2024 11:56

‎11-30-2024 11:56

Hello @MartyLB 

I moved your post from the Ace LTE product help forum to the Versa 4 product help forum where you're likely to get help from the Moderators or another Versa 4 user.

Rieko | N California USA MBG PE

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0 Votes

‎11-30-2024 12:45

In response to RiekoC

‎11-30-2024 12:45

Thank you for the move. I cracked it. I stumbled across the ‘’there is an
update’’ and lo and behold everything clicked into place!I guess the watch
had been in the warehouse a while. 😀
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0 Votes

‎12-02-2024 04:37

In response to MartyLB

‎12-02-2024 04:37

Hi there, @MartyLB. Welcome to the Fitbit Community Forums. I'm glad to hear that your issue is solved now. Thanks for updating us. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

@RiekoC Thanks for moving the post to the correct board. Happy stepping! 

Maria | Community Moderator, Fitbit


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Best Answer