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Versa 4 is not tracking my calories burned accurately

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‎11-18-2023 18:45 - last edited on ‎11-19-2023 03:45 by Fitbit Moderator

‎11-18-2023 18:45 - last edited on ‎11-19-2023 03:45 by Fitbit Moderator

I just bought the Versa 4.  I have a currrent metabolic test that shows calories burned by heart rate.  My Versa 4 is  lower.  Is there a way to change this.


Moderator Edit: Clarified subject

 

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2 REPLIES 2

‎11-19-2023 03:49

‎11-19-2023 03:49

Hi there, @M4762. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 is not tracking your BMR accurately. I'll be glad to help you with this! 

Have you checked if your personal data has been entered correctly? Please note that your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day. 

To update your profile, see How do I change the units of measurement in my Fitbit account?

Hope this helps. 

Maria | Community Moderator, Fitbit


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‎11-19-2023 11:24

In response to MarreFitbit

‎11-19-2023 11:24

Thank you but it is for exercise tracking based on heart rate and calories burned, not overall daily.  I will adjust my weight and height to match my metabolic testing.

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