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Versa 4 is not tracking my calories burned accurately

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I’ve moved from a Versa 2 to Versa 4 and the number of calories i’m burning is about between 300 & 500 less per day , is it that the Versa 2 being so old wasn’t registering the correct number and the V4 is more accurate ?

Moderator Edit: Clarified subject

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Hi there, @Alang16. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I understand your concern, we're here to help you! 

As a first approach, please take into consideration the information provided by @LZeeW.

On a side note, have you checked if your personal data has been entered correctly? Please note that your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day. 

To update your profile, see 
How do I change the units of measurement in my Fitbit account?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello @Alang16 and welcome to the Community.  Your calorie burn from activity is heart rate based.  The Versa 2 uses a different optical heart rate monitor from the Versa 4.  There are inherent accuracy differences between models.  There is also the possibility that the two devices have different algorithms for measuring heart rate.  You aren't the only user who has reported this when changing models.  It is hard to say which one is more accurate.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

Hi there, @Alang16. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I understand your concern, we're here to help you! 

As a first approach, please take into consideration the information provided by @LZeeW.

On a side note, have you checked if your personal data has been entered correctly? Please note that your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day. 

To update your profile, see 
How do I change the units of measurement in my Fitbit account?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Thanks for the insight , much appreciated  

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@Alang16 You're very welcome! I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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