Versa 4 is not tracking my distance accurately

[Valfrustruated]

My versa4 doesn't give correct mileage when I am walking. It takes more than 30 minutes to do 1 mile. I actually would have walked 1 1/2 miles. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi @Valfrustruated. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is not tracking your distance accurately. I understand your concern, I will do my best to help you with this!

If you feel that your step count and distance are inaccurate, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

On a side note, please bear in mind that Fitbit devices use the formula below to calculate distance. Your stride length is determined by your height and sex. Steps x Stride Length = Distance Traveled

Please note when you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?

For more information about GPS, see How do I use GPS on my Fitbit device?