I have had this Versa for a year and a month. About two weeks ago it started overcounting steps. I contacted support via chat and did everything I was told to do. It did it make a difference. I also followed suggestions found in the forum. Nothing is fixing it. The firmware and app are up to date. I have restarted the watch and iPhone but still nothing. When Inteu to contact support on the app it always says it is not available. I have had Fitbits for 9 years and each time I had a problem it was easy to get help and get it resolved. Since Google took over it has been a mess. I would like someone to contact me who really knows what is going on so that I can fix it’
Moderator Edit: Clarified subject
