Versa 4 is not tracking my sleep data accurately

[Terry147]

I have been wearing my watch every night. The sleep mode is not very good . Yes It said I had 5 hours. This morning it says I had  1 hour . There must be som wrong with app. And many times it says 2 or 3 hours . I think it is rubbish   Money wasted 

Moderator Edit: Clarified subject

[Talahthas]

Welcome back to the Fitbit community, @Terry147!

Sad to hear that you still have an issue tracking sleep with your Versa 4.
Very often sleep tracking accuracy can be improved by setting a sleep goal and a sleep schedule. To see how to do that, please have a look at the corresponding sections following this link:

How do I track my sleep with my Fitbit device? 

[BKind2Books]

Same issue here.  I have a sleep goal and have since starting but recently (last 7-10 days) it shows much less sleep than actual.  And not tracking all the other stats.  Very frustrating.  

[Quiltnana]

Same issue here. Which appears to be an ongoing issue.   I have sleep goals, wear my watch in the correct position, and I do not use the manual options.   The Versa 4 is not tracking sleep.   
It is not tracking distance correctly either.  I walk the exact same walk each day, and sometimes it measures the distance as 1 mile, 1.49 miles and even 2 miles.  How can that be?  They shut off my old watch which worked great!  And now I have this which doesn’t work correctly at all.  

[Rsabey]

I have had a versa 4 for at least 2 years maybe longer, I bought when it came out. I got a sleep score every night for years and it just stopped giving me a sleep score. Fitbit replaced it with a new one and got a sleep score for 3 nights and nothing now. It does seem after the update users are having problems with the sleep score. Is anyone else seeing this? I don’t know whether to try a different model or switch to Apple. It seems Fitbit killed a great product. 

[SunsetRunner]

I have never had this issue with my Versa 4.  The sleep metrics on these devices is actually very accurate.  Do you see health metrics every morning ?  Its possible how you are wearing it might be the issue, can't be too loose and can't be too tight.