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Versa 4 is not tracking my sleep stages

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‎11-29-2024 19:54 - last edited on ‎11-30-2024 05:08 by Fitbit Moderator

‎11-29-2024 19:54 - last edited on ‎11-30-2024 05:08 by Fitbit Moderator

Cannot get my sleep mode


Moderator Edit: Clarified subject

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‎11-30-2024 05:18

‎11-30-2024 05:18

Hi there, @Chuck3586. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention, I will do my best to help you with this!

To better assist you, may I know if you recently got your Versa 4? Sleep stages are based on heart rate data, if your Versa 4 is pretty new, please give the heart rate a few days to settle down. It does some calculations, looking at heart rate throughout the day and while you are sleeping, so it might just not have enough data to give a reasonable value yet. Nevertheless, I recommend taking a look at this help article Why aren't my sleep stages showing up today?

Maria | Community Moderator, Fitbit


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