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Versa 4 is not tracking my swim laps accurately

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‎03-17-2023 12:02 - last edited on ‎03-19-2023 10:08 by Fitbit Moderator

‎03-17-2023 12:02 - last edited on ‎03-19-2023 10:08 by Fitbit Moderator

My Fitbit versa4 is not tracking my swimming laps accurately. For instance today I swam 60 laps and it only measured 40.

 

 

Moderator Edit: Clarified subject

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‎03-19-2023 10:10 - edited ‎06-19-2023 07:50

‎03-19-2023 10:10 - edited ‎06-19-2023 07:50

Hi there, @BFPJWL. Welcome to the forums. Thanks for the details provided in your post about the issue with your Versa 4.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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