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Versa 4 is not updating after resetting it

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‎12-30-2023 05:30 - last edited on ‎12-30-2023 07:30 by Fitbit Moderator

‎12-30-2023 05:30 - last edited on ‎12-30-2023 07:30 by Fitbit Moderator

My versa 4 is not updating  after i reseted it

Moderator Edit: Clarified subject

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‎12-30-2023 19:19 - last edited on ‎09-03-2025 19:55 by Fitbit Moderator

‎12-30-2023 19:19 - last edited on ‎09-03-2025 19:55 by Fitbit Moderator

Hi @Jai12 - this seems to be a problem with the new V4 Fitbit App. Fitbit don't officially allow you to use the previous V3 version.

Author | ch, passion for improvement.

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‎12-30-2023 19:19 - last edited on ‎09-03-2025 19:55 by Fitbit Moderator

‎12-30-2023 19:19 - last edited on ‎09-03-2025 19:55 by Fitbit Moderator

Hi @Jai12 - this seems to be a problem with the new V4 Fitbit App. Fitbit don't officially allow you to use the previous V3 version.

Author | ch, passion for improvement.

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‎12-31-2023 05:13

In response to Guy_

‎12-31-2023 05:13

 Can I up date it any other way or have I got to send it back , 

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