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Versa 4 is showing my heart rate too high

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‎12-29-2023 04:01 - last edited on ‎12-29-2023 07:53 by Fitbit Moderator

‎12-29-2023 04:01 - last edited on ‎12-29-2023 07:53 by Fitbit Moderator

Hello all!

I wonder if you have had problems with HR? For example today I have been sitting in the office and but still I have 123 Zone Minutes.
It is quite annoying and resetting does not help. I am quite bored with this and I am really thinking of changing to a real sports watch.
With Regards,

Kimmo

Moderator Edit: Clarified subject

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‎12-29-2023 08:02

‎12-29-2023 08:02

Hi there, @KimmoKS. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4 keeps tracking your heart rate too high while sitting in the office. I understand how annoying this can be. Thank you so much for trying to troubleshoot this issue before posting here, I'll be glad to continue assisting you.

As a first approach, I'd like to ask if by any chance you're close to a fan or something that may cause vibrations while being in the office? Keep in mind that your watch may have detected those vibrations as your heart rate. I recommend taking a look at this help article What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-29-2023 08:02

‎12-29-2023 08:02

Hi there, @KimmoKS. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 4 keeps tracking your heart rate too high while sitting in the office. I understand how annoying this can be. Thank you so much for trying to troubleshoot this issue before posting here, I'll be glad to continue assisting you.

As a first approach, I'd like to ask if by any chance you're close to a fan or something that may cause vibrations while being in the office? Keep in mind that your watch may have detected those vibrations as your heart rate. I recommend taking a look at this help article What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes