Hi there, @Maddox0523. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. We're here to help!
As per the description of your post, it looks to me that your Versa 4 has not properly synced. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. As described in the help article shared by @Guy_, keep in mind that your Fitbit device uses the time of the device you're syncing with.
If by any chance you're facing syncing difficulties, please see Why won't my Fitbit device sync?
If the issue is still not solved, but you can confirm that your Versa 4 is syncing, please try changing your time zone to a completely different one, sync your device, put the correct time and sync again.
@Guy_ Thank you for your help!
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
