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Versa 4 is still showing yersterday's data

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-24-2023 05:36 - last edited on ‎07-24-2023 05:40 by Fitbit Moderator

‎07-24-2023 05:36 - last edited on ‎07-24-2023 05:40 by Fitbit Moderator

Watch still showing yesterday's stats. 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎07-24-2023 12:00

‎07-24-2023 12:00

Hi @Fitterwalker - your watch may not be syncing properly -  see Why won't my Fitbit device sync? 

Also try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure no other devices with the Fitbit App loaded are running.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

Author | ch, passion for improvement.

View best answer in original post

Best Answer
2 REPLIES 2

‎07-24-2023 12:00

‎07-24-2023 12:00

Hi @Fitterwalker - your watch may not be syncing properly -  see Why won't my Fitbit device sync? 

Also try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure no other devices with the Fitbit App loaded are running.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

Author | ch, passion for improvement.

Best Answer

‎07-25-2023 17:47

In response to Guy_

‎07-25-2023 17:47

Thank you, Guy.

Best Answer