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Versa 4 is tracking my heart rate too high when I'm not wearing it

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‎03-23-2023 13:40 - last edited on ‎03-24-2023 04:56 by Fitbit Moderator

‎03-23-2023 13:40 - last edited on ‎03-24-2023 04:56 by Fitbit Moderator

Just noticed a massive spike in HR (170) on my Fitbit and I'm nearly sure I wasn't wearing my fitbit at the time? How could this happen? The flatness of the trend makes me think im right and I wasn't wearing it and it's an anomaly...is this likely?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎03-23-2023 14:35

‎03-23-2023 14:35

Hello @Loz4550 and welcome to the Community.  You need to make sure that the watchband isn't overlapping and the LEDs turn off.  Otherwise, you get this spurious data.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎03-24-2023 04:52

In response to LZeeW

‎03-24-2023 04:52

Thanks for your response, is there any way to remove this incorrect data?

 

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‎03-24-2023 13:12

In response to Loz4550

‎03-24-2023 13:12

Unfortunately, there is no way to remove this info, but it will get removed within 7 days automatically.

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