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Versa 4 is tracking my heart rate too high while resting in a chair

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‎11-30-2023 15:26 - last edited on ‎12-01-2023 03:45 by Fitbit Moderator

‎11-30-2023 15:26 - last edited on ‎12-01-2023 03:45 by Fitbit Moderator

Does anyone have the issue that your heart rate goes up while resting in a chair.  Mine records my heart rate at 120 to 150 just sitting in a chair,  when my heart rate is 65.  Heart rate is way off. 

Moderator Edit: Clarified subject

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‎12-01-2023 03:47

‎12-01-2023 03:47

Hi there, @mike1818. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 4 tracking your heart rate too high while resting on a chair, I understand where your concern is coming from. We'll do our best to help you with this! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

We hope to get you back on track soon!

Maria | Community Moderator, Fitbit


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