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Versa 4 is tracking my heart rate too high

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‎05-25-2025 19:39 - last edited on ‎05-26-2025 07:20 by Fitbit Moderator

‎05-25-2025 19:39 - last edited on ‎05-26-2025 07:20 by Fitbit Moderator

Versa four continuously tracks heart rate very high. Even when not on wrist shows high heart rate.

Moderator Edit: Clarified subject

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‎05-26-2025 07:22 - edited ‎05-26-2025 07:29

‎05-26-2025 07:22 - edited ‎05-26-2025 07:29

Hi there, @MustangCindy. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is tracking your heart rate too high. I understand your concern, I will do my best to help you with this!

While reading your post, I was wondering if you're near a fan or something that generates vibrations? If this describes your experience, please note that your Fitbit device may display an erroneous heart rate reading due to the vibrations. In addition, keep in mind that there are some factors that can affect the heart rate readings such as movement, temperature, humidity, stress level, physical body position, caffeine intake, and medication to mention a few. For more information, see What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-26-2025 07:22 - edited ‎05-26-2025 07:29

‎05-26-2025 07:22 - edited ‎05-26-2025 07:29

Hi there, @MustangCindy. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 4 is tracking your heart rate too high. I understand your concern, I will do my best to help you with this!

While reading your post, I was wondering if you're near a fan or something that generates vibrations? If this describes your experience, please note that your Fitbit device may display an erroneous heart rate reading due to the vibrations. In addition, keep in mind that there are some factors that can affect the heart rate readings such as movement, temperature, humidity, stress level, physical body position, caffeine intake, and medication to mention a few. For more information, see What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes