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Versa 4 is waking me up in the middle of the night

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‎10-15-2023 06:29 - last edited on ‎10-15-2023 14:07 by Fitbit Moderator

‎10-15-2023 06:29 - last edited on ‎10-15-2023 14:07 by Fitbit Moderator

Every Saturday night at precisely midnight my Versa 4 vibrates and wakes me up.  I have NO alarms set - - I know how to set and disable alarms.  I have restarted my Fitbit numerous times, and still I continue to get the annoying vibration that awakens me.  I sleep with my phone OFF, so there's nothing being initiated there.  Is the only solution to NOT sleep with my Fitbit on Saturday night?

Moderator Edit: Clarified subject

Best Answer
6 REPLIES 6

‎10-15-2023 22:06

‎10-15-2023 22:06

Hi @donecalvin - there are a couple of things to check.

Firstly pull down on the watch face to get to Quick Settings and turn on sleep mode on Saturday night or better still in watch Settings Quiet modes add a watch sleep schedule.

Next change to another clock face for Saturday night.

Last create an alarm for any time and see if the watch shows the same as it does on Saturday night. If so it may require a factory reset to clear the bogus alarm. But...

You can also try making all the alarms possible (8) for times in the day and then remove them. If you can't make them all there may be a blocked one.

If you are able to uninstall the alarms app and reinstall it it may avoid a factory reset.

Author | ch, passion for improvement.

Best Answer

‎10-16-2023 02:53

‎10-16-2023 02:53

Welcome to the Fitbit community, @donecalvin!

Sad to hear that you're having an issue with your Versa 4. Adding to what @Guy_ has already mentioned I'd suggest checking if there's an alarm set on Alexa. To check this, please open Alexa on your Versa 4 by keeping it's button pressed until Alexa's voice prompt is displayed. Then tap on the timer/alarm icon in the upper right corner of your device's display. Finally scroll through the available options and correct them if necessary.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎10-21-2023 01:21

In response to Guy_

‎10-21-2023 01:21

Thank you very much.  I have put my Fitbit on "Sleep Mode" and hopefully that will silence the nuisance notification at midnight on Saturday.  

 

 

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0 Votes

‎10-21-2023 01:27

In response to Talahthas

‎10-21-2023 01:27

Thank you very much for your response.  I have not set-up Alexa on my Fitbit, so I am not using it at all.  

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0 Votes

‎10-21-2023 01:35

In response to donecalvin

‎10-21-2023 01:35

@donecalvin  - it would be a good idea to set an alarm and sleep mode during the day to test it, rather than waiting till midnight because an on watch alarm can trigger even in sleep mode.

A better option is to turn off the phone's Bluetooth on Saturday night in case the alarm is originating from the phone.

Author | ch, passion for improvement.

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0 Votes

‎11-15-2023 16:27

‎11-15-2023 16:27

My Charge 5 is doing this too.   I have no alarms set.  Often I turn my iphone off at night.  So not attached to that.   It has become annoying.   Could take it off at night-then I cannot track sleep patterns.  Ready to move on.  I have had Fitbits for over 10 years.... maybe Apple Watch better 

Best Answer