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Versa 4 isn't showing my sleep data

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‎11-27-2022 01:17 - last edited on ‎11-28-2022 05:32 by Fitbit Moderator

‎11-27-2022 01:17 - last edited on ‎11-28-2022 05:32 by Fitbit Moderator

My Vera 4 is tracking my sleep and I can see it on the app but the data isn’t being uploads to the Verda 4 itself.

 

 

Moderator Edit: Clarified subject

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‎11-28-2022 05:33 - edited ‎03-09-2024 05:15

‎11-28-2022 05:33 - edited ‎03-09-2024 05:15

Hi there, @Joseph7101. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 4.

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎12-04-2022 12:11

In response to MarreFitbit

‎12-04-2022 12:11

The sleep app on my Versa 4 is worthless. Every night, I go to bed at 10 pm and arise at 6 am, and both of these sleep targets have been set. As I am an older male, during this 8-hour period of slumber, I awaken 4 or 5 times to urinate and then return to bed. The sleep data have never recorded my actual sleep-time. It is always underestimated.

For example: Typical daily Sleep Scores: 3 hr 53 min, 1 hr 4 min, 2 hr 51 min, 5 hr, 8 min.

Average Weekly Hours Slept: 3h,21min.   

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