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Versa 4 isn't tracking my GPS data accurately

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‎01-28-2023 22:05 - last edited on ‎02-13-2023 04:40 by Fitbit Moderator

‎01-28-2023 22:05 - last edited on ‎02-13-2023 04:40 by Fitbit Moderator

GPS tracking is way off the mark. I have been walking the same measured route of 4.4 kms every day for the last 3 years. Before I purchased the Versa 4, I was using the GPS on my Iphone 12 for my walks and it was quite accurate (it was showing a distance of 4.2 to 4.3 kms). The Versa 4 is way off the mark with it measuring the same route as 2.6 to 2.7 kms. This has been happening since the 9th of January the first day of use. Also, the battery is dying down in 2 days even if I switch off the GPS immediately after my walk is over.

 

 

Moderator Edit: Clarified subject

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‎02-13-2023 04:42 - edited ‎08-17-2023 05:35

‎02-13-2023 04:42 - edited ‎08-17-2023 05:35

Hi there, @joymajumdar. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the GPS data. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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