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Versa 4 keeps disconnecting from my phone's Bluetooth

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‎11-06-2023 18:04 - last edited on ‎11-08-2023 05:54 by Fitbit Moderator

‎11-06-2023 18:04 - last edited on ‎11-08-2023 05:54 by Fitbit Moderator

Why my versa4 calls disconnects from  Bluetooth after 2 min

Moderator Edit: Clarified subject

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‎11-07-2023 03:17

‎11-07-2023 03:17

Welcome to the Fitbit community, @Pikonet!

Sad to hear that you're having issues with your Versa 4.
First please make sure that your phone meets Fitbit's current system requirements by heading over here:

Fitbit Setup Requirements 

If it does, please take your time and have a closer look here as a first approach to hopefully get things fixed:

Why won't my Fitbit device sync? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎11-08-2023 06:01

In response to Talahthas

‎11-08-2023 06:01

Hi there, @Pikonet. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 4 keeps disconnecting from your phone's Bluetooth every 2 minutes.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@Talahthas Thanks for all your help!

Maria | Community Moderator, Fitbit


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