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Versa 4 losing steps

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‎06-21-2023 13:47

‎06-21-2023 13:47

Three times today my Versa 4 has told me I reached 10,000 steps and all three times it has then dropped back under 10,000.

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‎06-21-2023 14:24

‎06-21-2023 14:24

Thanks for comming back in the community @Kjono1 

I'm sorry to know that your device is having difficulties with steps recorded.

Before considering other options, please try to restart the device as described in this article. Then check if you continue to experience the same behavior. 

In the meantime, you can find more useful information about the accuracy of Fitbit devices here: How accurate are Fitbit devices?

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