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Versa 4 not charging

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‎02-26-2025 02:47

‎02-26-2025 02:47

Recently the battery had been draining quickly, but I updated it and it has been back to normal for about a week. Now I just tried to charge it, and initially it worked and I checked it and it had gone from 25% to 43%. I checked it again and it hadn't charged since then. Now I've been messing with the plug, charger, and brick and it dropped from 43% to 7% automatically!! It's driving me crazy what do I do? The brick is fine it works with everything else.

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‎02-26-2025 19:51

‎02-26-2025 19:51

Welcome to the forums @punolqu1.

Thank you for taking the time to share the details regarding this difficulty with your Versa 4 and for trying to fix it on your own. 

Please make sure to follow the steps listed in this help article: Can I extend my Fitbit device's battery life?

Since you mentioned that the battery is not charging properly, see: Why isn't my Fitbit device's battery charging?

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