Versa 4 not charging

[Ingolmore]

My Versa 4 is not charging and now I cannot turn it on, or reset or anything. I have tried different cables, different USB ports and charging points. Have cleaned both watch and charger.

Moderator edit: updated subject for clarity

[DaniFitbit]

Hey @Ingolmore, welcome to the Fitbit Community! Thanks for posting and for your efforts to resolve the issue with your Versa 4 battery.

In this case, as you have already followed the Why is my Fitbit device battery not charging? solutions, contact support if you haven't already. I am sure they have the right tools to help you further. 

Fill out the form. You will then be recommended some help articles. After that, you will be able to choose how to contact support.

Have a good one! 

[Maggie1151]

Mine has done the same, just out of warranty given up on fitbit now not buying another have had for years but seems like after using for about a year they go wrong sometimes if in warranty you get a replacement.