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Versa 4 not completing update

‎04-22-2026 07:51 - last edited on ‎04-22-2026 09:23 by Fitbit Moderator

‎04-22-2026 07:51 - last edited on ‎04-22-2026 09:23 by Fitbit Moderator

Versa 4 will not compete update 

 

Moderator Edit: Clarified subject

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‎04-22-2026 14:37

‎04-22-2026 14:37

Hi @Billiefaye, Welcome to our community forums!

Thank you for sharing what is happening with your Versa 4. I'm sorry to hear that it doesn't complete the update. I'd be happy to help you figure out what's going on with it.

In this case, my recommendation is to confirm if you have the latest version of the Fitbit app, version 4.67. To check this, please refer to the following link: How do I update the Fitbit app?

If your Fitbit app is up to date, you can use this page Why can't I update my Fitbit device? to find some tips and troubleshooting steps to complete the firmware update.

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