Versa 4 not displaying day and date

[TashaMacInnis]

Why does my fitbit versa 4 all of a sudden have the wrong date and day? For example, today it says it's Friday the 5th and it is actually Wednesday the 3rd. Any one else have this happen or know how to fix it?

[Guy_]

Hi @TashaMacInnis - normally syncing the watch will set the time right but it doesn't always work.

It can be a clock face issue and changing to another one may help.

First hold the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start, then sync with the Fitbit App.

If this doesn't work, and changing clock face neither, in the Fitbit App, App settings try a different time zone and sync and then set the correct one and sync.

[Sibnath]

My Fitbit versa 4 doesn’t show actual date 

[EstuardoFitbit]

Hi there @TashaMacInnis @Sibnath, it is good to see new faces around! @Guy_ Thanks a lot for your advice!

In this case, before proceeding with anything else, it would be really necessary that you guys confirmed that you already try the steps suggested above by @Guy_. If that is the case, let me know so I can proceed in the appropriate way. 

[Lovestogarden63]

Thank you so much.  Super helpful 

[EstuardoFitbit]

@Lovestogarden63 Welcome to the Community. 

Thanks for letting us know that you got the issue resolved. 

Feel free to keep sharing any other inquiry with us, we all are here to help.