Versa 4 not syncing while trying to migrate to Google

[Moncsicsi]

I was alerted that I had to switch to a Google account on Fitbit app which I did and now the versa four is not syncing. I also noticed that my account may be under a kids account. Not sure how to fix this. 

Moderator edit: clarified subject.

[ManuFitbit]

Hi @Moncsicsi. A warm welcome to the forums. 

Thank you for providing the details regarding your Versa 4. I'm going to try to help you. 

Before considering other options, make sure that you are using the latest version of the Fitbit app. 

If you see a gear icon in the upper right of your Fitbit app, then you have a Fitbit account.  If you see your Google profile picture or initials in the upper right, then you have a Google account.

Let's try to sync the device with the Fitbit app and solve the syncing issues: Why won't my Fitbit device sync?

[Moncsicsi]

Thank you appreciate your time

 this is the the picture