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Versa 4 not syncing with Android

‎06-25-2025 08:41 - last edited on ‎06-25-2025 09:08 by Fitbit Moderator

‎06-25-2025 08:41 - last edited on ‎06-25-2025 09:08 by Fitbit Moderator

Ever since the upgrade, my watch will not sync with app. Android phone

 

Moderator edit - updated subject for clarity

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1 REPLY 1

‎06-25-2025 09:10

‎06-25-2025 09:10

Hi @DianeB1961 and warm welcome to the forums. 

Thank you for your message. I'm sorry to hear that ever since the upgrade, your watch will not sync with the app. This is definitely not the experience we want for our customers, and I understand your feelings about this situation. 

May I suggest you to read and follow the steps shown here? Why won't my Fitbit device sync?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
Best Answer