Versa 4 not tracking sleep Versa 2 was much better

[bkisia]

I replaced my Versa 2 with my Versa 4 and like most new Google like products, it sucks at something and you will not get a good reason for why the older is better. I have seen all the responses and some most (other 'trlling' if I am off to sleep now).

Goodness!

[N8teGee]

Hi @bkisia

What are the issues that you are having with the sleep tracking? Is it not tracking any sleep at all? 

[ManuFitbit]

Good to see you participating in the community @bkisia

Thank you for taking the time to share your experience with Versa 4 and sorry for the inconvenience.  

Please know that all your comments and feedback are greatly appreciated and the team continues to work to improve the quality of products and services. 

Thanks @N8teGee for helping.

[bkisia]

The Versa 2 would track and provide a proper graph with information that would be useful (including to a doctor).

This thing is tracking 3 out of 7 days a week.  The remaining 4 days are the 'bar chart' that is of no use other than telling me that I slept x hours in the night and some colors.  It does not matter how I change the positioning, and stuff, or follow the generic instructions some person has been posting from Fitbit.  But I guess I don't have an option.  I am frustrated and annoyed.

[Bhawkins27]

I’m having the same issue. I’ve had fitbits for years and this one has been terrible.