Versa 4 not turning on

[tsrgopal]

Hi

I put my Versa 4 for charging and after sometime when i tried to start it, it is not starting up. After going through similar complaints on this forum, i tried to reset my device my keeping the side button pressed for 8-10 secs, i could feel the vibration and the watch restarting. But after restart, the fitbit logo appears and stops at a red cross. Also i am asked to setup my watch again on my mobile, and when i try to setup my watch again, i am unable to proceed any further because it asks to enter the four digits displayed on my watch. With the watch not starting up, there is no way I can enter the four digits. Its been only 10 months since i bought this watch, and it has started giving problems. Very much disappointed! 😞 

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @tsrgopal.

Thank you for providing all this feedback regarding your experience with Versa 4. Thank you for trying to fix it on your own. 

Since you didn't mentioned regarding troubleshoot the battery, I'd suggest you please take a look at the following help article in order to turn on your device:

Why isn't my Fitbit device's battery charging?

I hope your device turns on so you can then pair it with your phone.

[FitbitUser1802]

My battery is charged still nothing.