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Versa 4 - only some data gets sync

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New user - very frustrated.  I started setting it up last Thursday and when I sync it in the morning, some items sync (weather) and others don't (sleep) .  I have reset the watch and also shut off blue tooth, turn it back on, and try to sync.  Also, the watch no longer turns on when I move my wrist.  I have read, and reread, the manual several times.  It seems like when I fix one thing, something else doesn't work?  Anything you can help me with would be greatly appreciated!  

 

Moderator edit:  updated subject for clarity

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1)  Sleep isn't always calculated right away.  Give it a little time.  Check a while later.  Maybe it just has to make sure you are really getting up and not just waking up for a few minutes.  Plus, I think it does some calculations on the back end after you wake up and then sends them back to your watch.

2)  If it doesn't turn on when you turn your wrist, go to Quick Settings. You probably have accidentally turned 'Screen Wake' to 'Button Only' - a common occurrence.  If that doesn't fix it, check you haven't turned on 'Sleep Mode'.

From Versa 4 manual :

JohnnyRow_0-1687198738146.png

JohnnyRow_2-1687198834709.png

 

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thanks, I appreciate the hints!Sent from my Galaxy
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Thanks, I appreciate the hints!

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