06-19-2023
10:09
- last edited on
06-19-2023
13:52
by
JuanFitbit
06-19-2023
10:09
- last edited on
06-19-2023
13:52
by
JuanFitbit
New user - very frustrated. I started setting it up last Thursday and when I sync it in the morning, some items sync (weather) and others don't (sleep) . I have reset the watch and also shut off blue tooth, turn it back on, and try to sync. Also, the watch no longer turns on when I move my wrist. I have read, and reread, the manual several times. It seems like when I fix one thing, something else doesn't work? Anything you can help me with would be greatly appreciated!
Moderator edit: updated subject for clarity
06-19-2023 11:21 - edited 06-19-2023 11:21
06-19-2023 11:21 - edited 06-19-2023 11:21
1) Sleep isn't always calculated right away. Give it a little time. Check a while later. Maybe it just has to make sure you are really getting up and not just waking up for a few minutes. Plus, I think it does some calculations on the back end after you wake up and then sends them back to your watch.
2) If it doesn't turn on when you turn your wrist, go to Quick Settings. You probably have accidentally turned 'Screen Wake' to 'Button Only' - a common occurrence. If that doesn't fix it, check you haven't turned on 'Sleep Mode'.
From Versa 4 manual :
06-19-2023 15:53
06-19-2023 15:53
06-19-2023 15:55
06-19-2023 15:55
Thanks, I appreciate the hints!