Versa 4 restarting on its own

[claire.888915]

My Fitbit keeps restarting on its own. 

Moderator edit: clarified subject.

[ManuFitbit]

Hi @claire.888915. Welcome to the community forums. 

Thank you for sharing the inquiry regarding this difficulty with your Versa 4. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Please keep an eye on your inbox and your spam folder. 

[rbstj]

我的fitbitversa4也是偶尔自己重启，如何解决问题？

[ManuFitbit]

Hi @rbstj. Welcome to the community forums.

Thank you for taking the time to share your inquiry regarding Versa 4.

To prevent confusion, we ask that users keep shared links to the language of the forum in which they are participating. We currently support French, Italian, Spanish, German, Japanese and English and hope to support more locales in the future!

I'd recommend getting in touch with our Support team via email so you can receive assistance in Chinese.