Versa 4 screen came out

[Alexali]

Last year, my Versa 4 screen came out. We replaced it out of warranty. 11 months ago, the screen or cover on my Versa 4 came out. What is Fitbit doing to fix this? Before, it was like 3 or 4 years to replace the Fitbit.

Moderator Edit: Clarified subject.

[MarreFitbit]

Hi there, @Alexali. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear about the inconveniences you had and are having with your Versa 4. I understand your concern and how you must be feeling. We‘re taking your comments and sentiments in regards to our products and services into consideration.

I've seen you contacted our Support Team after posting here. Even though I truly appreciate you took the time to come here and express your feelings towards your experience with your Versa 4 and also want to find a resolution to your issue, my best advice is to keep the conversation with our Support Team. I've seen that our team has sent you an email but you haven't replied yet. Please make sure to check your inbox or spam folder. They will be glad to continue assisting you, I'd like to share with you that since you have already reported this issue directly with our team, we need you to continue working with them. Thanks in advance!