help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 screen cracked so easily

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2023 03:07 - last edited on ‎06-17-2023 05:22 by Fitbit Moderator

‎06-17-2023 03:07 - last edited on ‎06-17-2023 05:22 by Fitbit Moderator

My partners Fitbit 2 stopped working and we contacted customer support who were brilliant. Tried a few things and couldn’t get it working properly so he accepted a 50% off offer and bought the versa 4. He has only worn it for one day. He took it off to go in hot tub and put it on a chair. I didn’t see it and moved chair and it fell on floor. Literally 2ft if that. It has damaged the screen. Really disappointed as it’s damaged so easily! I see accidental damage isn’t covered but is this model really fit for purpose it’s a sports watch and damages from a slight knock?? 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎06-26-2023 20:48

‎06-26-2023 20:48

Yep. Got the versa 4 after my versa 2 died. Thought I was getting an upgrade, but it was trash. Got the galaxy watch 4 and I couldn't be happier.  No longer a loyal fotbit customer.

Best Answer
0 Votes

‎06-27-2023 09:00

In response to racheldewitt

‎06-27-2023 09:00

Indulge in an ambiance of contemporary luxury as you enter our thoughtfully designed space. From the sleek decor to the inviting atmosphere, every element has been carefully curated to provide an environment where you can relax and enjoy the transformative experience that awaits you. Trust our skilled barbers to work their magic, utilizing modern techniques and premium products to craft a look that surpasses your expectations.Site

Best Answer
0 Votes