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Versa 4 screen is "on" all the time

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My Versa 4 changed clock faces by itself several weeks ago, so I just left the new change. Now my clock face will not go dark and glows throughout the night and all day, draining the batter. I've tried to reset it and it wants to set up Alexa and then eventually will try to reset. But every time I try I, end up with a big X.

How do I get this working properly again?

Moderator Edit: Clarified subject

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Hi @AnnaGSA - the problem you encountered was most likely with the watch settings having Always On enabled.

Follow the many other posts to resolve the red X issue.

Author | ch, passion for improvement.

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Thank you.

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