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Versa 4 screen won't show anything else but the time

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The **ahem** face on my Versa has disappeared and I can only see the step count etc Voting else. 

Moderator Edit: Clarified subject

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Hi there, @PapaEssel. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. I understand how you must be feeling. 

As a first approach, please check if your Versa 4 is set on "Always-On" as this feature will only show you the time on the main screen all the time, unless you press the button of your watch to see other features and stats. If Always-On is enabled, to exit this mode, turn your wrist toward you, press the button, or double-tap the display. For more information, see How do I see the time on my Fitbit device?

If the above doesn't describe your issue, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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