03-20-2024
09:50
- last edited on
03-20-2024
14:37
by
ManuFitbit
03-20-2024
09:50
- last edited on
03-20-2024
14:37
by
ManuFitbit
I noticed this morning that only the center green sensor light is showing on my Versa (usually there's flickering green and red lights). I checked the sensor since my Versa was not showing my hr data for the previous few hours. The hr data on my Versa started showing normally after about an hour (weirdly, the app shows no break in my hr data). I'm concerned that the sensors aren't working properly since most of the lights aren't working.
Moderator edit: clarified subject.
Best Answer03-20-2024 14:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-20-2024 14:35
Welcome to the forums @reneem999.
Thank you for providing the details regarding the inconvenience with your Versa 4.
Please, try to perform a restart in order to see if it helps. Confirm that you are doing the steps listed here.
Best Answer03-20-2024 15:02
03-20-2024 15:02
Best Answer