Versa 4 showing no hours on my app

[Chell53]

My hourly activity is showing correctly on my phone and showing no hours on my app. I have moved every hour. I have tried restarting both and still not working.

Moderator edit: clarified subject.

[ManuFitbit]

Good to see you participating in the community @Chell53.

Thank you for providing us with details about the situation with your Fitbit app and for attempting to resolve it yourself by restarting.

If you are having difficulties to sync, please check this points out: Why won't my Fitbit device sync?

Please, make sure to have the latest version of the Fitbit app. See: How do I use the Fitbit app?.

In addition, I'd suggest you following the steps listed here below on the Fitbit app:

• Log out from the Fitbit app.
• Force quit the Fitbit app and reboot your phone.
• Open the Fitbit app and log back into your account.
• Check if the issue is still happening.