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Versa 4 shows Fitbit logo all the time

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‎02-09-2024 10:45 - last edited on ‎02-09-2024 13:39 by Fitbit Moderator

‎02-09-2024 10:45 - last edited on ‎02-09-2024 13:39 by Fitbit Moderator

My watch is showing the fifbit logo all the time. It won't do anything. It's like it's frozen.

 

Moderator edit: clarified subject.

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‎02-09-2024 13:38

‎02-09-2024 13:38

A warm welcome to the community @Ksharpie.

Thank you for taking the time to share the details about Versa 4. Sorry to know the difficulty.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Please take a look at your inbox and keep in contact with Support. 

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