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Versa 4 shows a white line after being charged

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‎12-14-2022 13:56 - last edited on ‎12-16-2022 04:07 by Fitbit Moderator

‎12-14-2022 13:56 - last edited on ‎12-16-2022 04:07 by Fitbit Moderator

Hi when I connect my fitbit to the charger it does a short vibration then show a white line then goes blank again. Does anyone know how to fix. I have tried restarting it but it didn’t work. And I also tried changing the clock face but it couldn’t connect to do so.

 

Moderator Edit: Clarified subject

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‎12-16-2022 03:35

‎12-16-2022 03:35

@Vickygrant08 Hello, I’d recommend reaching out to customer support for further assistance.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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1 REPLY 1

‎12-16-2022 03:35

‎12-16-2022 03:35

@Vickygrant08 Hello, I’d recommend reaching out to customer support for further assistance.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer