My Versa 4 is having major issues. It shuts down and won’t restart - even with a full battery. At first it would turn back on as soon as I attached it to the charger and show plenty of charge. Then it would shut down and not restart, and even attaching it to the charger won’t get it to turn on - even after it being on the charger for hours. I have tried hard restart, reset to manufacturer settings, and making sure the software is updated. I have hooked it up to my computer and replaced the charging cord. I have cleaned it, literally everything I can think of to fix it. And I am still getting random shut downs and spending tons of time trying to get it to restart when I hook it up to the charger. Sometimes I get the big red X. HELP!
