Versa 4 sleep data won't sync

[Ugadawg239]

Sleep data won't sync to watch, must log out of app and log back in each day to sync. Is there a better way? 

Moderator Edit: Clarified subject

[LZeeW]

@Ugadawg239   I wear a Sense 2 and it has the same OS as the Versa 4.  My sleep data syncs, but it takes 2-3 hours to appear on the watch, not the few minutes described by the moderators.  See if this helps.

[Ugadawg239]

I have tried to sync sleep to the watch from the app but it only works if I sign out and sign back in. I did a factory reset and still the same thing happens. I also uninstalled and reinstalled the app to no avail. Why is this? 

[Ugadawg239]

It's been hours now and still doesn't sync. After I log out and log back in, it asks me to repair with the watch. 

[AmyCorene]

I’m having the same issue.  It’s very frustrating 

[Ugadawg239]

Currently, the only way to fix it is to reset my phone's bluetooth. That is what is recommended by customer service.