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Versa 4 stopped working

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‎03-06-2023 15:52 - last edited on ‎03-10-2023 11:52 by Fitbit Moderator

‎03-06-2023 15:52 - last edited on ‎03-10-2023 11:52 by Fitbit Moderator

This morning my Fitbit Versa 4 put itself back into reset mode despite all the information still being there on my phone. Watch is saying Activation date: 13 Nov 2022 it definitely has been activated before. What can I do to get it up and running again? Don't want to lose my trial Premium setting etc.

 

Update: SORTED, 

 

Moderator Edit: Clarified subject

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‎03-10-2023 11:55 - edited ‎07-29-2023 03:37

‎03-10-2023 11:55 - edited ‎07-29-2023 03:37

Hi there, @Barbie888. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. I'm glad to hear you managed to solve the connectivity issues. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


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