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Versa 4 stopped working

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‎10-14-2024 08:32 - last edited on ‎10-14-2024 08:48 by Fitbit Moderator

‎10-14-2024 08:32 - last edited on ‎10-14-2024 08:48 by Fitbit Moderator

My versa 4 is less than 6 months old. It stopped working yesterday. Tried rebooting, working the app, and reading posts.  This is ridiculous. Anyone have similar situation?

Moderator Edit: Clarified subject

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‎10-14-2024 08:51

‎10-14-2024 08:51

Hi there, @Arch1957. Welcome to the Fitbit Community Forums.Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 has stopped working. I understand your concern, I will do my best to help you with this!

To better assist you, would you mind giving me more details of the issue? Is your Versa 4 not syncing? Not charging? 

In the meantime, please make sure that your Fitbit device is updated. 

Maria | Community Moderator, Fitbit


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