Versa 4 stops tracking my bikes and runs

[tomubc]

My Versa 4 stops randomly in the middle of bikes and runs. Super annoying. I have turned off auto-stop and it helped with bikes, not runs. But auto-stop is good, because I commonly forget to turn off. Today run totally randomly got split into two runs. Does this happen to many other people? If I got a Charge 6 would the same thing happen?

Moderator Edit: Clarified subject

[Ttraylor]

Try the new Firmware, it solved some of my problems with the GPS and tracking issues.

[MarreFitbit]

Hi there, @tomubc. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 keeps stopping your exercises. I understand how annoying this can be, we're here to help you!

As a first approach, I'd recommend restarting your Versa 4 as instructed here How do I restart my Fitbit device? 

Have you tried updating your Versa 4 as suggested by @Ttraylor? 

Regarding your inquiry about Charge 6, my best advice is to take a look at our comparison page at https://www.fitbit.com/compare, where you can see at a glance the features that each Fitbit device provides. 

[Blaize96]

This is exactly what is happening to my versa 4, I've tried a reset and update and still the same, I'm starting to lose faith in Fitbit and looking for other options.