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Versa 4 stops tracking my heart rate during my walks

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‎08-30-2023 08:06 - last edited on ‎08-30-2023 08:09 by Fitbit Moderator

‎08-30-2023 08:06 - last edited on ‎08-30-2023 08:09 by Fitbit Moderator

I take ruck walks most every morning, and my Versa 4 is constantly losing my heart rate while on walks.  I've tried several different locations on my wrist, and several different levels of tightness (even to the point of being uncomfortable), but it still loses my heart rate for periods of time.

I constantly look at my heart rate to tell me if I need to pick up the pace, so this functionality is important to me.

Has anyone else run into this issue?  I'm working on the most recent firmware update, but am still experiencing the issue.

Moderator Edit: Clarified subject

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