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Versa 4 stuck on weather screen

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‎12-13-2022 20:07 - last edited on ‎12-16-2022 04:45 by Fitbit Moderator

‎12-13-2022 20:07 - last edited on ‎12-16-2022 04:45 by Fitbit Moderator

versa 4 stuck on weather and will not return to main screen.

 

 

Moderator Edit: Clarified subject

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‎12-16-2022 04:47 - edited ‎06-02-2023 12:09

In response to Guy_

‎12-16-2022 04:47 - edited ‎06-02-2023 12:09

Hi there, @7244. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

I agree with @Guy_, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-13-2022 22:01 - last edited on ‎07-09-2024 08:43 by Fitbit Moderator

‎12-13-2022 22:01 - last edited on ‎07-09-2024 08:43 by Fitbit Moderator

Hi @7244 - that is very strange, pressing the button should solve it if the swiping of the watch face doesn't.

It may need to be restarted, try holding the button for 10 seconds, then wait for a minute while it does all sorts of things, perhaps this will clear the problem.

Author | ch, passion for improvement.

Best Answer

‎12-16-2022 04:47 - edited ‎06-02-2023 12:09

In response to Guy_

‎12-16-2022 04:47 - edited ‎06-02-2023 12:09

Hi there, @7244. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4.

I agree with @Guy_, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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