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Versa 4 time wrong

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‎05-01-2024 03:48 - last edited on ‎05-01-2024 12:02 by Fitbit Moderator

‎05-01-2024 03:48 - last edited on ‎05-01-2024 12:02 by Fitbit Moderator

The Time in my clock changed on its own and I cannot change it back,  hie do I set it up correctly?

 

Moderator edit: clarified subject.

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‎05-01-2024 12:01

‎05-01-2024 12:01

Welcome to the community forums @CRYSTALp67.

Thank you for providing the inquiry regarding this inconvenience with your Versa 4. 

Keep in mind that your Versa 4 may be showing an incorrect time if it hasn't synced or if it has been unpaired from your account. As you may know, Fitbit grabs the time of the device you're syncing with so it can update the time throughout the day. Have you checked that your Versa 4 is still linked to your Fitbit account and your phone's Bluetooth settings? I'd suggest to take a look at: Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Versa 4, I recommend changing your timezone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

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