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Versa 4 touch screen not working

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‎11-10-2022 18:18 - last edited on ‎02-24-2023 09:52 by Fitbit Moderator

‎11-10-2022 18:18 - last edited on ‎02-24-2023 09:52 by Fitbit Moderator

Over the past few weeks my Versa 4 will not respond to touch. I cannot move out of the clock face or turn off an alarm.  Sometimes I’ll be in the workout app or weather app and not able to swipe out.  Very frustrating to the point I want to smash it!! Never had this happen with my Versa 3!! 

 

 

Moderator Edit: Clarified subject

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‎11-10-2022 18:56

‎11-10-2022 18:56

Update…called support and they saw the discrepancies and with their computer wizardry they reset the watch and the problems just disappeared like a fart in the wind! Yeah!! Thanks Aramis for the great work!!

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